Mar 2026 • PharmaTimes Magazine • 10-11

// COVER STORY // 


Through the barricades

Dismantling health stigma in 2026 – examining the role for pharma and how the sector can help break taboos

Remco Munnik, Owner
and Founder, Arcana Life Sciences Consulting

Frits Stulp, Partner,
Life Sciences, Implement Consulting Group

Peter Brandstetter,
Senior Manager, Accenture

Host: Ian Crone,
VP Europe & APAC Regulatory Solutions, ArisGlobal

Sexual health, personality disorders, incontinence, infertility, addiction, end-of-life care and chronic pain are some of the messy, painful and complicated realities of being human.

Too often, people suffer in silence because of deeply rooted taboos around certain health conditions.

While these stigmas are invisible, their consequences are very real. They appear in missed GP appointments, avoided treatments, fractured relationships and the heavy burdens of shame and fear.

According to the Oxford Research Encyclopedia of Communication, stigma is the leading yet least understood barrier to health.

The evidence suggests that taboos persist because they are woven into society and community norms. However, they are not immutable.

They can be dismantled – and we have seen this happen through concerted effort by powerful actors. Few sectors are as well placed and resourced as pharma to lead this work.

Impact through education

Taboos thrive in the gap between people’s experience and their understanding of why it is happening. One of the most effective ways to dismantle a taboo is to explain the science behind it.

When patients believe their symptoms stem from personal failure or a lack of willpower, they stay silent. When they understand the biological processes involved, the shame begins to evaporate.

In 2026, a major role for pharma comms is to fill these knowledge gaps. This means moving beyond awareness raising and focusing on the ‘why’ and ‘how’ of a condition and its management.

We need to work closely with healthcare professionals, educators and patient groups to co-create accessible content that demystifies both the condition and the route to recovery.

By framing a condition as a manageable biological reality, we give patients permission to seek help without feeling judged and, crucially, we give them validation and hope.

Meeting communities where they are

Whatever your campaign goals, the old model of pushing a message from the top down is gone. Gen Z and Gen Alpha – including the new generation of healthcare professionals – operate on a flatter hierarchy of trust.

They are just as likely to trust a specialist creator or a peer in a closed digital community as an institutional authoritative voice.

This matters in our quest to confront taboos and debunk false narratives. It means we must go where conversations are already happening.

Partnership should be the watchword. By collaborating with community groups and lived experience influencers who are already showing how taboo health comms should be done, we can reach audiences where they are and in a language they understand.

‘Taboos thrive in the gap between a people’s experience and their understanding of why it is happening’

Supporting the frontline

Often, a pharmacist or practice nurse is the first person a patient approaches with a sensitive issue. These familiar faces are gatekeepers to care, yet they are frequently left to navigate difficult conversations without the right skills and resources.

We must be more intentional about the language and tools we provide to healthcare professionals working on the frontlines of health taboos.

Supporting these HCPs through education and providing tailored consultation resources – and even alternative packaging options – can be transformative. It can be the difference between a patient completing treatment or abandoning it because the interaction felt too awkward or exposing.

Visibility as a virtue

Pharma has much to learn from the wellness sector, where campaigns around menstrual health, hair loss and obesity management have embraced humour, modern design and punchy language that people actually engage with.

These brands do not hide behind medicalised language or euphemisms. They are not afraid to place a bold poster about erectile dysfunction or menopause on the London Underground, confronting commuters and sparking conversations.

At the same time, effective taboo-busting comms require embracing diverse, patient-first narratives that reflect the reality of living with stigmatised conditions in 2026.

This means retiring the stock photo patient. We need representation that reflects the UK today: different ages; ethnicities and gender identities, all speaking openly about the hurdles they face.

When we feature real people discussing how they overcame the social anxiety of a diagnosis, we provide a blueprint for others to follow.

Building bridges with tech

Technology is a powerful ally in the fight against stigma. For many, the fear of being seen in a waiting room or having a face to face conversation with a GP is the primary barrier to care.

Digital tools offer a level of privacy that traditional clinical settings cannot match.
Pharma companies can invest in high-quality, privacy-focused digital tools and get them into the hands of the patients who need them most.

These might include anonymous symptom checkers and telehealth integrations that allow users to test the waters from the privacy of their own homes. Such tools act as a bridge, guiding someone from silent worry to a formal consultation without the pressure of a public encounter.

Pharma should also use its corporate weight to influence policy in the places where people spend most of their lives: at work, in school and in the community.
Many health taboos are reinforced by environments that do not know how to accommodate them.

By advocating for these conditions to be recognised and supported in offices and classrooms, and by providing the resources and lobbying power to achieve this, we help dismantle stigma at its source and prevent it from persisting into future generations.

A bolder, more human future

In 2026, a treatment’s efficacy is irrelevant if misconceptions and stigmas prevent it from reaching the patients who need it.

For pharma, the access puzzle is now as much a psychological challenge as a logistical one, but the opportunities for impact have never been greater.
Our sector has the resources, networks and creative skills required to make real and lasting change.

By retiring clinical euphemisms and stock photo sterility, and investing in accessible education and empowering influencers embedded in hard to reach communities, we can consign stigma to the past. 


Jess Farmery is Senior Account Director at Lexington Communications

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